Gas Safe · Fully insured · DBS checked engineers · London, Essex and the South East

Jimgos Construction maintenance engineers outside a London housing block
Emergency repair engineer attending a property at night

Emergency call-out

24/7 Emergency Property Repairs

Genuine round-the-clock cover for housing providers, managing agents, commercial sites and residents. Attendance within 4 hours, made safe on arrival, reported the same day.

Emergency line: 07543 470151Report an emergency online

What we attend

Emergencies we cover, day or night

If it risks safety, security or serious property damage, call us. We make safe first and repair properly second.

Burst pipes

Isolate, contain and repair

Water leaks

Trace, stop and dry down

No heating

Fault find and temporary heating

Boiler breakdowns

Gas Safe engineer attendance

Gas leaks

Isolate and make safe

Electrical faults

Isolate, test and certify

Loss of power

Restore supply or make safe

Flooding

Extraction and make safe

Roof damage

Temporary weatherproofing

Broken doors

Secure and re-hang

Boarding up

Secure the property

Lock changes

Re-secure access

Emergency glazing

Board then reglaze

Our response process

A structured, auditable emergency procedure

Every emergency follows the same six steps, so clients and residents always know what happens next.

  1. 1

    Emergency call received

    Answered 24/7 by a real person, with property, access and hazard details logged.

  2. 2

    Engineer allocated immediately

    The nearest qualified engineer is dispatched from our on-call rota.

  3. 3

    ETA confirmed

    You and the resident receive a confirmed arrival window by call or message.

  4. 4

    Repairs completed or made safe

    We repair first time where possible, or isolate and make safe.

  5. 5

    Digital report with photographs

    Before-and-after photos, works description and materials, issued same day.

  6. 6

    Follow-on works arranged

    Any permanent repair is priced and booked with the resident.

Out-of-hours cover

How the on-call rota works

Answered by a person

Calls out of hours reach a duty coordinator, not a voicemail box or an overflow answering service.

Qualified trades on call

Gas Safe engineers, electricians, plumbers, roofers and carpenters rotate through the on-call rota.

Escalation built in

If access fails or the fault needs specialist input, we escalate and update you rather than closing the job.

Set up out-of-hours cover for your portfolio

We can hold your access details, hazard information and escalation contacts in advance so nothing is lost at 3am.

Call 07543 470151Request a callback